This document is a template for creating a community engagement plan, published by the City of Banyule in Victoria, Australia. It is designed to guide organizations in developing a structured and strategic approach to engaging with their communities, including multicultural communities. The document covers key aspects of engagement planning, such as defining project objectives, identifying stakeholders, selecting appropriate engagement methods, developing communication strategies, and establishing monitoring and evaluation frameworks.

Organizations can use this document to engage multicultural communities by:

• Identifying Relevant Stakeholders: The template emphasizes the need for a comprehensive stakeholder analysis, which can be used to identify specific multicultural groups and their representatives. This information can inform the selection of appropriate engagement methods and communication channels.
• Developing Culturally Appropriate Engagement Activities: The template provides guidance on selecting engagement tools and techniques, encouraging organizations to consider the cultural preferences and communication styles of their target audiences. It also suggests designing questions that are relevant and accessible to diverse groups.
• Ensuring Accessible Communication: The template includes a section on communication planning, highlighting the need to reach diverse audiences through various channels. It encourages organizations to consider using translated materials, interpreters, and partnerships with ethnic media outlets to ensure effective communication with multicultural communities.
• Monitoring and Evaluating Engagement: The template emphasizes the importance of monitoring and evaluating engagement activities to assess their effectiveness and make necessary adjustments. This can include tracking participation rates from different cultural groups, gathering feedback on the cultural appropriateness of engagement methods, and measuring the impact of engagement on outcomes for multicultural communities.