This document, “Handy 5 for CALD Community Messaging,” focuses on providing guidance for organizations and individuals to create accessible resources for culturally and linguistically diverse (CALD) communities. The document emphasizes building trust and understanding by creating resources in various formats, including written, audio-visual, oral, and digital materials, that are easily understood by diverse communities.

Organizations can use this document to engage multicultural communities by:

• Identifying the purpose and target audience: Before creating any resource, organizations need to clearly understand the goals they want to achieve and the specific community they are targeting.
• Consulting with the community: The document repeatedly emphasizes the importance of consulting with community members and seeking feedback throughout the resource creation process. This ensures that the resources are relevant, culturally appropriate, and meet the community’s needs.
• Fair remuneration for community involvement: Recognizing and valuing the time and contributions of community members is crucial. The document stresses the importance of compensating community members fairly for their expertise and cultural knowledge, creating a more equitable and inclusive process.
• Choosing relatable mediums: When creating audio-visual resources, organizations should select a medium that is relatable and accessible to the target audience.
• Considering digital literacy and access: For digital resources, it is essential to consider the digital literacy and access of the target community, ensuring that the chosen tools and platforms are appropriate and user-friendly.