Search Results
Browse our library of community engagement toolkits and resources, developed by Settlement Council of Australia, in partnership with organisations from across the sector.
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A Guide to effectively engaging with CALD communities
- This guide provides valuable insights, practical tools, and case studies for organizations to effectively engage with and empower CALD communities in Queensland.
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Allianz Ladder Program – SSI
- The Allianz Ladder Program exemplifies how organizations can engage multicultural communities by providing targeted support, demonstrating a commitment to diversity, and partnering with relevant community organizations.
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Banyule Community Engagement Toolkit
- The source provides a comprehensive toolkit for facilitating community engagement in projects. It outlines various communication and participation tools and techniques, categorized by their level of investment, time, and anticipated impact.
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Building Partnership with CALD Organisations
- This guide is designed to assist organizations in understanding the value of partnerships with CALD organizations and provides a clear pathway for initiating and nurturing these relationships. By following the outlined steps, organizations can: Identify potential CALD partners that align with their goals, Cultivate meaningful connections with these organizations, and Develop collaborative initiatives that benefit both partners and the communities they…
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Building Stronger Ties with Multicultural Communities – Uber
- This case study showcases Uber's successful outreach to multicultural communities in Australia by sharing positive driver stories through multicultural media, fostering relationships with community leaders, and participating in community events.
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Cairns Multicultural Community Leaders Network
- The Cairns Multicultural Community Leaders Network case study demonstrates the effectiveness of creating platforms for collaboration, providing training and development opportunities, and addressing challenges to effectively engage and empower multicultural communities.
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- Accountability and Transparency
CALD staff recruitment and retention
- This document provides strategies for organizations to recruit and retain a diverse workforce, which can support transparency and accountability when engaging with multicultural communities.
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- Partner
Coffee with a Cop – NSW Police
- The "Coffee with a Cop" program demonstrates the effectiveness of informal, accessible, and culturally inclusive engagement strategies in building trust and positive relationships between law enforcement and multicultural communities.
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- Inform
Communicating with culturally diverse audiences
- This document provides a comprehensive guide to effective communication with culturally diverse audiences, encompassing planning, strategy development, and the selection of appropriate communication channels and media.
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Community engagement and equity
- This guide provides a practical framework and tools to help organizations in the Wangaratta region engage with diverse communities, including multicultural groups, in addressing social issues.
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Community engagement plan – City of Banyule
- This document provides a structured template and guiding principles for developing a comprehensive community engagement plan, which can be adapted to effectively engage with multicultural communities.
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Community Engagement Project Assessment and Stakeholder Analysis – City of Banyule
- This document provides a framework for assessing project impact and stakeholder analysis, which can be adapted to effectively engage with multicultural communities.
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Community Engagement Reflections Template- City of Banyule
- This document provides a framework for reflecting on community engagement practices and identifying lessons learned, which can help organizations develop more effective strategies for engaging multicultural communities.
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Consumer Participation and Culturally and Linguistically Diverse Communities
- This document provides a framework and practical case studies to guide organizations in effectively engaging CALD consumers in the planning, delivery, and evaluation of health and community services.
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Developing an appropriate engagement approach
- The guide offers a step-by-step framework for planning and implementing effective engagement initiatives. By working through each step, organizations can: Define clear objectives and parameters for their engagement activities, Identify and understand their key stakeholders, and Select appropriate levels and methods of engagement based on their goals and resources.
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- Accountability and Transparency
Diversity and inclusion on boards – A toolkit
- This document is a guide to increase diversity and inclusion on government boards, committees, and other bodies, which can support transparency and accountability when engaging with multicultural communities.
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Engaging Culturally and Linguistically Diverse Communities – Government of Western Australia
- This document provides practical guidance and resources for Western Australian public sector agencies to effectively engage with culturally and linguistically diverse communities.
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Growing Organisational Engagement – Uniting
- The Uniting (NSW.ACT) Cultural Diversity Strategy (2017-2020) provides a roadmap for organizations seeking to create a more culturally diverse and inclusive environment for both staff and the communities they serve.
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- Inform
Handy 5 for CALD Community Messaging – Refugee Health Network Queensland
- This document is a toolkit that guides organizations and individuals in creating accessible resources for CALD communities, emphasizing community consultation and equitable remuneration.
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Health care providers’ guide to engaging multicultural communities and consumers
- This guide provides practical steps and resources for health care providers to effectively engage with multicultural communities in Queensland.
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Illawarra Refugee Challenge – Keira High and Wollongong High School of Performing Arts
- The Illawarra Refugee Challenge exemplifies how interactive experiences, personal storytelling, and youth empowerment can effectively engage communities in refugee awareness and multicultural understanding.
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- Partner
International Student Leadership & Ambassador Program – City of Sydney
- The City of Sydney's program exemplifies how leadership development, community integration, and targeted support can effectively engage multicultural communities.
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Mosaic Program – Commonwealth Bank
- The CommBank Mosaic Program showcases how organizations can create a more inclusive workplace by setting diversity targets, implementing targeted programs, and fostering a culture of awareness and understanding.
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Multicultural Engagement Strategy – United Voice
- The United Voice case study provides insights into how organizations can develop and implement strategies to effectively engage with multicultural communities and create a more inclusive environment for all members.
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- Inform
Multicultural stakeholder engagement – Ethnic Communities Council of Victoria
- This document offers practical advice and strategies for multicultural community organizations to effectively communicate with their communities and engage with the media.
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- Accountability and Transparency
My Workplace & Me Self-Care Grid – Refugee Health Network Queensland
- This document is a self-assessment tool focusing on individual well-being within the workplace across five key dimensions.
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One Parramatta – All Together Now
- The One Parramatta project demonstrates the effectiveness of using personal narratives, community partnerships, and creative communication formats to promote positive social change and engage multicultural communities in conversations about diversity and inclusion.
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- Accountability and Transparency
Promoting diversity internally
- This document provides a framework for organizations and individuals to promote cultural diversity internally, which can foster transparency and accountability in engaging with multicultural communities.
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Supporting and learning from CALD community engagement report
- This guide provides valuable insights, practical tools, and case studies for organizations to effectively engage with and empower CALD communities in Queensland.
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- Self Agency
The Tree of Empowerment – Refugee Health Network Queensland
- The "Tree of Empowerment" model provides a framework for organizations to engage CALD communities in a way that builds trust, supports community leadership, fosters diversity, and nurtures sustainable relationships.
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- Self Agency
The Triangle of Trust (Community) – Refugee Health Network Queensland
- The document provides a framework, "The Triangle of Trust," that organizations can utilize to build trust and effectively engage with CALD communities.
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The Triangle of Trust (Organisation) – Refugee Health Network Queensland
- The "Triangle of Trust" framework provides valuable insights and practical guidance for organizations seeking to establish and nurture meaningful relationships with CALD communities.
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Understanding the project background when designing a community engagement project – City of Banyule
- This document provides a structured template to create a community engagement plan, which can be adapted to effectively engage with multicultural communities.
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VMC Civic Participation Kit
- This guide, informed by research and real-world experiences, offers practical tools and insights for organizations to effectively engage with and empower multicultural communities in civic participation.
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Wagga City Library Language Cafe
- The Wagga Wagga City Library Language Café is a successful example of how organizations can engage multicultural communities by providing language learning opportunities in a welcoming and inclusive environment.
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Water Safety Campaign – City of Newcastle
- The City of Newcastle's Water Safety Campaign serves as an example of how organizations can engage with multicultural communities by addressing specific safety concerns and providing resources in multiple languages.
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Why is cultural engagement important
- This document serves as a guide for organizations in New South Wales (NSW) seeking to effectively engage with culturally diverse communities. The guide emphasizes the importance of cultural diversity engagement, citing NSW demographic statistics that highlight the significant portion of the population born overseas and speaking languages other than English at home
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- Accountability and Transparency
Workplace Temperature Check – Refugee Health Network Queensland
- This document provides a framework for assessing employee well-being and suggests various support resources, to ensure a safe and culturally competent workforce.
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- Partner
Your Guide to Renting – Lower North Shore Multicultural Network
- This case study exemplifies how clear communication, targeted information, and accessible formats can effectively engage new arrivals within multicultural communities.
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